Meet Our Staff
Tyler Callaghan, Executive Director
tyler.callaghan@pao.ca | 416-487-9367 ext. 102
As the PAO’s administrative head, Tyler oversees essential administration and operations, aligning them with the organization’s goals. He works closely with the Board, providing strategic leadership and guidance.
Tyler joined the PAO in 2022, equipped with extensive experience in the non-profit sector. He’s responsible for implementing the Board’s Strategic Plan, managing daily operations, and leading a dedicated team. With more than ten years in senior management within the association sector, Tyler excels in advancing organizations and their staff.
Before the PAO, Tyler established Canada’s inaugural professional association for athletic directors and earned an MBA in Glasgow, graduating top of his class. His return to Canada marked a renewed commitment to member-based associations, leveraging his broadened skills.
Tyler’s expertise includes operations management, stakeholder engagement, strategic and change management, contributing to his reputation for driving organizational success and growth.
A lifelong learner, Tyler earned his Certified Association Executive (CAE) designation in 2021. Outside work, he indulges his passion for golf.
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Ashley Bain, Events and Member Services Manager
ashley.bain@pao.ca | 416-487-9367 ext. 103
Recently joining the PAO in the summer of 2023, Ashley plays a vital role in member engagement and enhancing the overall experience for our members. As a vital part of the organization’s team, she manages member events and award recognitions and is the primary contact for members to access support services.
With over eight years of association event and membership management experience, Ashley has worked with various associations and key leaders across Canada, from the not-for-profit to corporate sectors.
Ashley’s passion for creating top-tier events has allowed her to execute meaningful and engaging events, all while supporting and connecting stakeholders to ensure they are gaining value from their association memberships.
Ashley has a background in public relations and has completed her Advanced diploma certification in Public Relations from Durham College. In her leisure time, you can find Ashley cheering on Toronto’s various sports teams.
Please contact Ashley for any inquiries associated with PAO events, awards programs, life memberships, or any questions related to your membership, including billing, website access, or member records.
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Annika Vassallo, Executive Assistant
annika.vassallo@pao.ca| 416-487-9367 ext. 106
Annika supports the President, Executive Director, and Board of Directors, Committees, and ad hoc committees of the Board. She has served as the Executive Assistant of the PAO since 2022, bringing over a decade of invaluable experience supporting top-tier executives across various sectors.
Her career journey includes a private investment firm, an emergency roadside assistance company, and a pharmaceutical giant, where she honed her skills. Her organizational acumen, coupled with a deep understanding of the unique dynamics across various settings, enables her to contribute effectively to strategic initiatives and enhance the overall effectiveness of the leadership team.
Drawing upon her extensive experience, Annika is committed to optimizing administrative processes, driving member engagement, and propelling the PAO toward sustained growth and success. Annika has a background in graphic design and graduated from Niagara College.
During her downtime, Annika revels in diving into exciting DIY projects, dancing the night away at lively concerts, and travelling.
