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Lunch-and-Learn Webinar Series: Excellence in Member Communications

Lunch-and-Learn Webinar Series: Excellence in Member Communications

This engaging and practical session will be presented by Kiki Cloutier, Director of Communications and Public Affairs at the Police Association of Ontario.

March 12 @ 12:00 pm - 1:00 pm EDT

In this webinar, Kiki will explore the standards expected of associations in communicating with their members and highlight industry best practices. She will share the unique challenges faced by associations of varying sizes and resource levels, offering actionable strategies to enhance member communications regardless of sophistication or staffing levels.

Whether your association has an established communications team or you’re a one-person volunteer operation, you’ll gain valuable insights into setting communication benchmarks, crafting impactful messages, and building trust and engagement within your membership base. Don’t miss this opportunity to learn from an experienced leader in the field and enhance your association’s approach to member communications.

Delegates attending this webinar will receive one (1) credit towards the Representative Excellence Program.

  • Webinar Date: Thursday, March 12, 2026
  • Webinar Time: 12:00 p.m. - 1:00 p.m

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